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Knowledge Process Outsourcing (KPO)

Definition

Knowledge process outsourcing describes the outsourcing of core information-related business activities which are competitively important or form an integral part of a company's value chain. KPO requires advanced analytical and technical skills as well as a high degree of specialist expertise.

Knowledge Process Outsourcing (KPO)

What is 'Knowledge Process Outsourcing - KPO'

Knowledge process outsourcing (KPO) is a form of outsourcing in which knowledge- and information-related work is carried out by workers in a different company or by a subsidiary of the same organization. This subsidiary may be in the same country or in an offshore location to save costs or other resources. Companies resort to knowledge process outsourcing when they have a shortage of skilled professionals and have the opportunity to hire skilled workers earning lower wages in another location for a lower overall cost.

Explaining 'Knowledge Process Outsourcing - KPO'

Knowledge process outsourcing (KPO) is the allocation of relatively high-level tasks to an outside organization or a different group in a different geographic location. Examples of KPO include long-term jobs for intellectual, analytical and knowledgeable people within industries such as research and development, financial consultancy and services, business and technical analysis and many others.




Further Reading

Knowledge process outsourcing in financial services:: The vendor perspectiveKnowledge process outsourcing in financial services:: The vendor perspective
www.sciencedirect.com [PDF]
… Unlike the trend in business process outsourcing, where the idea took root in developed countries … BPO firms, who having seen the benefits of outsourcing and the knowledge potential of … in securing and managing the customers in developed countries, whose processes will be …

Make, buy or ally? Theoretical perspectives on knowledge process outsourcing through alliancesMake, buy or ally? Theoretical perspectives on knowledge process outsourcing through alliances
onlinelibrary.wiley.com [PDF]
… Unlike the trend in business process outsourcing, where the idea took root in developed countries … BPO firms, who having seen the benefits of outsourcing and the knowledge potential of … in securing and managing the customers in developed countries, whose processes will be …

From business process outsourcing (BPO) to knowledge process outsourcing (KPO): Some issuesFrom business process outsourcing (BPO) to knowledge process outsourcing (KPO): Some issues
content.iospress.com [PDF]
… Unlike the trend in business process outsourcing, where the idea took root in developed countries … BPO firms, who having seen the benefits of outsourcing and the knowledge potential of … in securing and managing the customers in developed countries, whose processes will be …

Sustainable organisations and knowledge process outsourcing: conditions for successSustainable organisations and knowledge process outsourcing: conditions for success
www.inderscienceonline.com [PDF]
… Unlike the trend in business process outsourcing, where the idea took root in developed countries … BPO firms, who having seen the benefits of outsourcing and the knowledge potential of … in securing and managing the customers in developed countries, whose processes will be …

Employee opinion of human resource practices in Indian knowledge process outsourcing companiesEmployee opinion of human resource practices in Indian knowledge process outsourcing companies
www.inderscienceonline.com [PDF]
… Unlike the trend in business process outsourcing, where the idea took root in developed countries … BPO firms, who having seen the benefits of outsourcing and the knowledge potential of … in securing and managing the customers in developed countries, whose processes will be …

The role of knowledge process outsourcing in creating national competitiveness in global economyThe role of knowledge process outsourcing in creating national competitiveness in global economy
www.ceeol.com [PDF]
… Unlike the trend in business process outsourcing, where the idea took root in developed countries … BPO firms, who having seen the benefits of outsourcing and the knowledge potential of … in securing and managing the customers in developed countries, whose processes will be …

Study on Knowledge Risks Prevention Mechanism in Knowledge Process Outsourcing (KPO): Cases of Two Typical KPO Providers in China [J]Study on Knowledge Risks Prevention Mechanism in Knowledge Process Outsourcing (KPO): Cases of Two Typical KPO Providers in China [J]
en.cnki.com.cn [PDF]
… Unlike the trend in business process outsourcing, where the idea took root in developed countries … BPO firms, who having seen the benefits of outsourcing and the knowledge potential of … in securing and managing the customers in developed countries, whose processes will be …


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